top of page

Privacy Policy

1. Introduction

The CBD Healing Bar (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, share, and protect your information when you visit our website or interact with us, in compliance with the UK GDPR, EU GDPR, and the UK Data Protection Act 2018.

2. Information We Collect

  • Personal Data: such as your name, email address, phone number (when you get in touch or subscribe).

  • Usage Data: such as IP address, browser type, device information, site navigation.

3. How and Why We Process Your Personal Data

  • Lawful basis for processing:

    • Consent: when you voluntarily sign up for updates or newsletters.

    • Contract: to arrange treatments or consultations.

    • Legitimate Interests: to analyse site usage, improve our content, and communicate relevant offers—ensuring these interests don't override your privacy rights.

4. Purposes of Processing

  • Respond to inquiries, schedule consultations, and administer treatments.

  • Send informational or promotional updates (with consent).

  • Enhance website experience and functionality through analytics.

  • Comply with legal obligations and manage any potential disputes.

5. Sharing Your Data

We will not share your personal data with third parties, except when required by law or to fulfil your request (e.g., sending appointment reminders via third-party services). In such cases, data will only be shared to the extent necessary.

6. International Transfers

If your data is stored or processed outside the UK/EU (e.g., by web hosts or analytics tools), we ensure appropriate protections are in place, such as standard contractual clauses or privacy guarantees under GDPR.

7. Data Retention

We retain personal data only as long as necessary for the purpose it was collected—typically, until you unsubscribe or we complete your request, unless longer retention is required by law.

8. Your Rights

Under GDPR, you have the right to:

  • Access your data.

  • Correct inaccuracies or withdraw consent.

  • Request deletion (right to erasure).

  • Restrict or object to processing.

  • Receive your data in a portable format.

  • Lodge a complaint with the relevant supervisory authority.

Please contact us at info@cbdhealingbar.com to exercise any of these rights.

9. Cookies & Tracking

We may use cookies and analytics tools for site functionality and to improve user experience. You can control cookie preferences via your browser settings.

10. Controller Contact Details

  • Controller: CBD Healing Bar 

  • Address: Ability House, 121 Brooker Road,  Waltham Abbey, EN9 1JH

  • Email: info@cbdhealingbar.com

11. Updates to this Policy

We may update this policy occasionally to reflect legal or operational changes. We will notify you of material updates via our website or by other means.

bottom of page